Civic & emergency reporting that actually works
Pin311 turns storm damage and everyday issues into a live map, structured incidents, and one-click FEMA reports — no app, no login for residents.
Web-only · no app download · built by a firefighter
Residents drop a pin, snap a photo, pick a category. No app, no login.
See where it hit hardest in real time — not buried in a Facebook thread.
Dozens of reports of the same flooded intersection or blocked road roll up into one official incident — automatically.
One click totals your uninsured damage to prove the federal-aid threshold.
Dispatch crews, log labor & equipment hours, export FEMA reimbursement.
Counties and states see every city's data live, while local keeps control.
Residents opt in; broadcast emergencies, closures & boil orders by text + email.
The killer hook
Small towns don't have grant writers. Pin311 tallies your uninsured damage automatically and exports a FEMA-ready Preliminary Damage Assessment — the dollar threshold that unlocks federal disaster money — in one click.
The life-saving core — citizen intake, incidents, and FEMA export — is included in every tier, even free. You only pay to grow across departments.
Free
· under 5,000 pop
$49/mo
or $500/yr · under 10,000 pop
$249/mo
or $2,500/yr · under 100,000 pop
$999/mo
or $10,000/yr · large jurisdictions
Custom
contact us
Add-ons: extra department $49/mo · field-crew work orders $49/mo · Community Alerts $100/mo (text + email residents). Unlimited field crews on every tier — responders are never blocked during a storm.